Frequently Asked Questions About Luxury Apartments

HILLS Properties welcomes pets at all of our communities, though policies vary by location. We do have breed restrictions and require an upfront pet fee along with a monthly pet fee. Some of our communities go the extra mile with dedicated dog parks or pet washing stations, a great sign of a pet-forward community.

When possible, our leasing teams are happy to show the specific apartment home you are considering before you apply. In some cases, the apartment may still be occupied or undergoing preparation, so a model apartment, similar floor plan, photos, or virtual apartment tour may be available instead. Please contact the community directly to confirm what apartment tour options are available for the apartment home you are interested in.

Yes. HILLS Properties apartment communities offer several convenient ways to tour before you apply, including in-person apartment tours, virtual tours via Google Meet, and a wide library of 360 apartment tours available on our website. Visit the community’s website or contact the leasing team to explore available tour options and schedule the apartment tour format that works best for you.

Yes, we’re actively leasing brand-new communities across the region. Check our website for the latest availability and to explore floor plans, photos, and amenities at each location.

Start by heading to hillsproperties.com/apartments to find your new apartment home at HILLS. HILLS Properties offers apartment communities and apartments for rent in a number of markets across Ohio, Kentucky, and Indiana, and every community offers an online apartment application. Once you find the community that fits your needs, visit the communities floor plans page and select the apartment floor plan that best fits your lifestyle. When you click “Apply Now,” you’ll be directed to the application portal, where you can begin selecting your lease term and creating your online application profile. Our leasing team is always a phone call or text away if you have questions along the way.

A common guideline is to spend no more than 30% of your gross monthly income on rent. For luxury apartments, also budget for renter’s insurance (often required), and any pet fees. Getting a clear picture of total monthly costs upfront avoids surprises.

You can give us a call or explore our website to browse communities, view available homes, and connect with a local leasing team. Each community has its own dedicated staff ready to guide you through the process.

Most luxury apartments offer standard 12-month leases, though shorter and longer terms may be available depending on the community and current availability. Month-to-month options sometimes exist at a premium cost. It’s worth asking about lease flexibility when you tour.

Parking options vary by HILLS apartment community and may include open parking, reserved parking spaces, detached garages, attached garages, carports, or EV charging access where available. Some apartment parking options may require an additional monthly fee or separate agreement. We recommend asking the leasing team about parking availability, guest parking, garage options, and any community-specific parking policies during your apartment tour or before applying.

We recommend beginning your apartment search 60 to 90 days before your desired move-in date. This gives you time to explore HILLS apartment communities, compare available floor plans, schedule an apartment tour, and complete the online application process. If your move-in timeline is sooner, our leasing teams can help you identify current apartment availability and upcoming apartment homes.

At HILLS Properties, maintenance is a top priority and a direct reflection of our commitment to resident satisfaction. Routine requests are addressed promptly, and urgent issues (like plumbing or HVAC problems) are handled even faster. That dedication to service is part of why HILLS ranks in the Grace Hill Elite 5 for customer satisfaction, one of the highest distinctions in the multifamily industry. When touring, ask current residents about their maintenance experience, as it’s one of the best indicators of how a community truly operates day to day.

HILLS Properties requires proof of renters insurance before move-in. Renters insurance protects your personal belongings against theft, fire, or water damage and typically costs very little, often just $15–$30/month.

HILLS Properties’ luxury communities offer resort-style swimming pools with sundecks, modern fitness centers, stylish clubhouses or resident lounges, and well-maintained landscaped grounds. Many also include added perks like tennis courts, trails, scenic views, dog parks, and package lockers for convenient deliveries.
Residents also enjoy access to Vitality by HILLS, our exclusive program offering discounts to local businesses including movers, restaurants, experiences, and shopping.

Luxury apartments are typically distinguished by high-end finishes and fixtures (think quartz countertops, stainless steel appliances, and hardwood-style flooring). They also feature resort-style amenities, thoughtful design choices, and a higher standard of property management and maintenance. Location, curb appeal, and community atmosphere also play a major role.

HILLS Properties is a fully integrated real estate company. We develop, build, manage, and maintain all of our own communities. This end-to-end approach means consistent quality and service standards at every property. We’re also a multi-time Kingsley Elite award-winner, recognized for outstanding resident satisfaction based on regular resident surveys.

Beyond the aesthetic appeal, pay attention to storage space, natural lighting, soundproofing between homes, the condition of shared spaces, parking availability, and how responsive the leasing staff is. Location matters too and HILLS Properties places its communities in high-demand areas with convenient access to interstates, shopping, dining, and entertainment. These details together reveal the true quality of day-to-day living in the community.

Apartments are typically single-floor homes within a larger multi-story building, while townhomes are multi-story homes that often have a private entrance, a garage, and more of a house-like feel. Townhomes tend to offer more privacy and square footage, while apartments may provide better access to shared amenities and require less upkeep.

HILLS Properties manages over 7,000 apartment homes across more than 26 communities in Ohio, Kentucky, and Indiana. Our communities span the greater tri-state area, including Cincinnati, Dayton, Lexington, Louisville, Northern Kentucky and Indianapolis suburbs like Fishers and Greenwood.